Frequently Asked Questions
Everything you need to know about your LINK Necklaces purchase.
What materials are used in LINK necklaces?
We pride ourselves on quality. Our necklaces are crafted from high-grade 316L stainless steel, 18k gold plating, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry?
To maintain the shine of your necklace, avoid contact with harsh chemicals, perfumes, and water. Store your pieces in the provided LINK pouch when not in use and clean gently with a microfiber cloth.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, certain custom or sale items may be final sale.
Do you offer a warranty on your products?
Yes, every LINK necklace comes with a 1-year limited warranty covering manufacturing defects. If your chain or clasp breaks due to a production flaw, we will replace it free of charge.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.